Managing Conflict – 1-Day Workshop

This 1-day immersive workshop equips managers and professionals with the confidence, tools, and insight to handle workplace conflict constructively

Delivered by No I in Clare, the session uses professional actors to bring challenging scenarios to life.

Through drama-based learning, participants explore their own responses to conflict, practice handling real-life situations, and develop practical communication strategies to turn tension into productive dialogue.

Learning Outcomes

   Understand the sources and types of workplace conflict

    Recognise your own conflict style and its impact on others

   Use a structured approach to having difficult conversations

    Practise de-escalating tense situations with confidence and clarity

    Demonstrate empathy while holding appropriate boundaries

    Apply practical communication tools to real-life conflict scenarios

   Reflect on how to turn conflict into collaboration

    Gain confidence that results in win-win outcomes