No “i” in Clare – Policies, Terms & Legal Notices

Last updated: October 2025

Welcome to No "i" in Clare Ltd (“we”, “our”, “us”). We’re committed to protecting your privacy, data, and experience when using our website and services. By using our site or engaging with our services, you agree to these terms.

1. Company Information

Business Name: No "i" in Clare Ltd
Registered Office: Office 7, 35–37 Ludgate Hill, London, United Kingdom
Email: clare@noiinclare.co.uk
Phone: +44 7966 425206
Website: https://www.noiinclare.co.uk
Company Type: Private Limited Company registered in England & Wales
Company Number: [Insert when known]

2. Privacy Policy (UK GDPR Compliant)

2.1 What Data We Collect

• Name, job title, company name
• Email address, phone number
• Billing or payment details (if applicable)
• Information submitted through enquiry forms
• IP address, browser type, pages visited, and cookies
• Feedback or testimonials (with your consent)

2.2 How We Collect Data

• When you complete forms on our site
• When you email or call us directly
• When you attend a workshop or download resources
• When you sign up for newsletters or marketing
• Through cookies and analytics tools

2.3 How We Use Your Data

• Respond to enquiries and provide quotes
• Deliver and manage training programmes
• Communicate updates, resources, or marketing (with consent)
• Improve services and website performance
• Meet legal or accounting obligations

2.4 Legal Basis for Processing

• Contractual necessity (to deliver booked services)
• Legitimate interest (for normal business communication)
• Consent (for marketing or testimonials)
• Legal obligation (for record keeping)

2.5 Data Protection

Data is stored securely on password-protected systems with access limited to authorised staff and contractors. Encryption and regular reviews ensure protection.

2.6 Data Retention

Client and training records: 7 years. Marketing data: 3 years after last contact unless you request removal.

2.7 Sharing Your Data

We never sell data. We may share information with trusted service providers (CRM, email, hosting, trainers) under confidentiality agreements.

2.8 International Transfers

If data is processed outside the UK/EEA, we use approved safeguards such as UK Data Transfer Addendums or EU Standard Contractual Clauses.

2.9 Your Rights

You may access, correct, delete, or restrict your data, withdraw consent, or request portability by contacting clare@noiinclare.co.uk.

3. Cookie Policy

Cookies are small files stored on your device to help this site operate efficiently and analyse usage.

• Essential cookies: Required for core site features
• Analytics cookies: Measure and improve performance
• Marketing cookies: Used only with consent for remarketing

You may accept or reject cookies via our banner or your browser settings.

4. Website Terms of Use

By using this site, you agree to these Terms. If you disagree, please do not use it.

• All content and materials are © No "i" in Clare Ltd.
• Reproduction or redistribution without permission is prohibited.
• Links to other websites are for information; we’re not responsible for their content.
• We make no warranties about completeness or suitability of information.
• We are not liable for any loss or damage arising from site use.

5. Terms of Service (for Clients & Training)

• Bookings confirmed in writing or by invoice acceptance.
• 50% deposit may be required to secure dates; balance due 7 days before delivery.
• Cancellations within 14 days may incur full fees.
• All training content remains © No "i" in Clare Ltd and may be used internally only.
• Confidentiality applies to all client and participant information.
• We ensure safe, inclusive environments; clients must advise of any special needs.
• Rescheduling due to illness or force majeure will occur at no extra cost.

6. Marketing & Consent Policy

• We send marketing only to opt-in contacts or existing clients with legitimate interest.
• Unsubscribe anytime via our emails or by contacting us.
• Testimonials, logos, or photos used only with written consent (withdrawable at any time).
• Filming or recording of sessions occurs only with explicit prior consent.

7. Disclaimer & Limitation of Liability

Our workshops are educational and not legal, medical, or psychological advice. We are not liable for indirect or consequential losses. Liability is limited to the value of the contracted service.

8. Intellectual Property Notice

© No "i" in Clare Ltd 2025. All rights reserved. Reproduction, copying, or reuse of training materials or frameworks without written consent is strictly prohibited.

9. Governing Law & Jurisdiction

These terms are governed by the laws of England and Wales, and disputes fall under their exclusive jurisdiction.

10. Changes to This Policy

We may update these policies periodically. The latest version will always appear on this website with the updated date.

11. Contact

For any questions or requests:
📧 clare@noiinclare.co.uk
📞 +44 7966 425206
📍 Office 7, 35–37 Ludgate Hill, London, United Kingdom