Communication Skills

This energising, actor-led course explores how to become a more confident and effective

communicator in any situation—whether one-to-one, in meetings, or presenting ideas.

Learning Outcomes

Understand the key elements that make communication clear and impactful

Recognise and adapt to different communication styles

Use tone of voice and body language to reinforce your message

Speak up assertively without coming across as aggressive

Identify and shift unhelpful patterns using the basics of Transactional Analysis

Listen actively and ask better questions to build connection and trust

Handle misunderstandings, silence, or strong opinions with confidence

Build rapport quickly and strengthen your presence in any setting

Navigate challenging interactions with more ease and clarity

Walk away with practical tools to communicate with more purpose, empathy, and

confidence