Shift Happens!
A Training Programme for Supervisors, Team Leaders and Managers
From Surviving Shifts to Leading with Confidence
Better Shifts, Better Morale, Better Productivity
The Problem
Ever feel like…
You’re repeating yourself but nothing changes
Supervisors avoid conflict until it blows up
Your best workers get promoted but struggle to lead
People know what to do but don’t do it
Morale drops as soon as pressure rises
HR gets dragged into every little issue
You’re not alone — and it’s not a skills issue.
It’s a behaviour & leadership issue.
And it can be fixed.
The Solution
A 6 week online training Programme.
No corporate lectures. No theory overload.
Just real conversations, real examples, real behaviour change.
Your managers will leave being able to:
Communicate clearly
Give feedback early
Handle conflict confidently
Motivate and coach their teams
Manage tricky conversations
Lead with confidence & consistency
Who It’s For
Factory managers
Supervisors & team leaders
Shift leaders
Health & safety leads
People thrown into leadership without training
Anyone responsible for performance & behaviour on the floor
What You Get
7 live workshops online
Behaviour-based practice (not theory)
Real factory-floor examples
Manager toolkit (templates, videos, language, guides)
Peer learning & accountability
Leadership showcase for measurable change
1-1 Coaching Session
Runs over 7 weeks
120 min weekly sessions
Delivered online
Uses professional actors & forum theatre
Timings
Every Friday 10am-Noon Online Starting January 9th 2026
Weekly online workshop held every Friday from 10:00 a.m. to 12:00 p.m.
Starting on January 9, 2026.
Join live from anywhere to participate in real time each week.
The Workshops
Workshop 1
The Foundation
A practical session for managers to take control, set the tone, and run confident, consistent shifts.
Objectives
Understand what effective shift leadership looks like.
Communicate expectations clearly and consistently.
Lead proactively instead of reacting to problems.
Workshop 2
Communication That Lands
Communicating clearly so your team knows exactly what to do, when to do it, and why it matters.
Objectives
Give instructions that are simple, clear, and understood.
Reduce confusion and mixed messages on shift.
Build trust through consistent communication.
Workshop 3
Managing Personalities on Shift
Understanding different people so you can get the best out of every personality, every day.
Objectives:
Recognise different working styles and needs.
Adapt your approach to motivate each person.
Reduce friction and improve team dynamics.
Workshop 4
Feedback That Lands
Giving clear, objective feedback that improves performance without triggering anger, defensiveness, or demotivation.
Objectives
Use simple, objective language that keeps conversations calm.
Give feedback that the other person can hear, accept, and act on.
Address performance issues early, confidently, and effectively.
Workshop 5
Coaching Session 1-1
A focused, practical session where delegates bring a real challenge to solve and receive tailored feedback on their communication and leadership style.
Objectives
Work through a live issue with clear actions and solutions.
Receive personalised feedback on communication and approach.
Build confidence by practising better conversations and behaviours.
Workshop 6
Motivation That Works
Turning “just doing the job” into genuine pride, effort, and personal ownership.
Objectives
Understand what actually motivates people.
Use simple actions that lift morale.
Build a team that wants to perform, not has to.
Cost - £1497 per Delegate
Email clare@noiinclare.co.uk to book your people on.
We use professional actors to deliver specialist, tailored training that shifts leadership and culture in manufacturing, construction, factories, and logistics.
