We offer exciting, bespoke courses for your people, dependent upon their requirements. Popular courses are;
Communication Skills
Difficult Conversations
Managing Conflict
Selling Skills
Coaching & Feedback
Performance Management
Presentation Skills
Customer Excellence
Telephone Skills
Influencing and Negotiation Skills
Managing Change
Unconscious Bias
Equality and Diversity
Bullying, Harassment, Discipline and Grievance
-
Clare and her team were fantastic. They were fun, entertaining, extremely insightful and brought loads of help and experience to the hundreds of delegates. Thank you.
Tony Bristol, Events Director
-
Clare was great at helping us understand how to communicate better with customers during disruption.
Richard Hughes, Train Guard
-
It was extremely useful for Clare to play our Customers from around the world. She inhabited the characters perfectly and gave me so much insightful feedback on how I communicate with Suppliers. The training was invaluable.
Matthew Knight, Senior Buyer
